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TERMS & CONDITIONS

Effective Date: May 2026

Welcome to Pom Pom Suit.

By accessing this website or purchasing any product or reservation credit from us, you agree to the following Terms & Conditions.

1. Founder Credit Reservations

Founder Credit products offered on this website are reservation credits, not physical products shipped at the time of purchase.

By purchasing Founder Credit, customers secure:

  • bonus store credit toward a future Pom Pom Suit order

  • early access to the first production batch

  • launch updates and early notification

  • priority access depending on reservation tier

2. Final Order Confirmation

Before any Pom Pom Suit order enters production, we will contact reservation holders with:

  • final pricing

  • available sizing

  • available color options

  • estimated production timeline

Customers may then choose to:

  • proceed with their order and apply their Founder Credit
    or

  • request a full refund

No production begins until final customer confirmation.

3. Refund Policy

Founder Credit purchases are fully refundable at any time before final order confirmation.

Refund requests can be submitted by contacting us at:

support@[yourdomain].com

Refunds are processed back to the original payment method.

4. Product Information

All product images, estimated pricing, colors, and launch timelines shown on this website are for informational and promotional purposes and may be adjusted before final production.

We reserve the right to improve product design, materials, pricing, and launch timing.

5. Intellectual Property

All content on this website, including images, branding, designs, graphics, and written materials, is the property of Pom Pom Suit and may not be copied, reproduced, or used without written permission.

6. Contact

For questions, please contact:

support@POMPOMSUIT.com

REFUND POLICY

Effective Date: May 2026

At Pom Pom Suit, we want early supporters to reserve with confidence.

Founder Credit Refunds

All Founder Credit purchases are:

100% refundable before final order confirmation

Customers may request a refund at any time before confirming their final Pom Pom Suit order.

No questions asked.

Refunds will be issued to the original payment method.

After Final Order Confirmation

Once a customer confirms their final order and production begins, the reservation becomes part of a custom production order.

At that stage, refund eligibility may be limited except in cases of quality issues or order fulfillment failure.

Contact for Refund Requests

Email:

support@POMPOMSUIT.com

 

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